Transform Your Conversations into Actionable Insights
Discover 10 essential metrics, including response times and SLA compliance, directly from your HubSpot Conversations data.
Key Benefits of Conversations Analytics
Prioritze High-Impact Topics
Conversation Metrics
Unlocks analytics like volume trends, response times, and resolution stats directly from your customer conversations.
Actionable Analysis
Pinpoint performance trends and optimization opportunities using metrics computed.
Identify Volume Trends
10 Conversation Metrics
Volume by Channel/Time
Spot Communication Trends
First Response Time
Optimize Initial Contact Speed
Time to Close/Resolution
Enhance Resolution Efficiency
Customer vs Rep Wait
Balance Interaction Times
SLA Performance
Ensure Compliance Standards
Workload by Assignee/Team
Distribute Tasks Effectively
Messages per Ticket
Assess Complexity Levels
CSAT Scores
Monitor Customer Satisfaction
Analytics in 3 Clicks
Getting started with Conversations Export Analytics is a breeze. Follow these four simple steps to unlock powerful insights from your HubSpot data.
1
Connect HubSpot Account
Seamlessly integrate your HubSpot account to begin analyzing your conversations data instantly.
2
Select Date Range
Choose the specific time period you want to analyze, allowing for precise and relevant insights.
3
Generate Metrics
With a single click, compute key metrics like response times and workload distribution server-side.
Unlock Your Analytics Potential Now
Transform your HubSpot conversations data into clear, powerful analytics with our premium service. Track essential metrics like SLA compliance and response times effortlessly. Upgrade today and equip your team with the visibility they need to excel.